Welcome to Omnix!
Omnix – Smart Campaign Automation for WhatsApp, SMS & Email
Omnix is a powerful, enterprise-ready AI-powered multi-channel campaign automation platform designed to help businesses streamline customer communication across WhatsApp, SMS and Email channels. Built on a scalable architecture using modern technologies like Next.js 16 and Node.js, Omnix enables organizations to create, manage and automate communication campaigns from a unified platform.
With intelligent chatbot automation, bulk messaging capabilities, smart reply handling, contact management, automated follow-up workflows, and real-time campaign monitoring, Omnix provides a complete solution for customer engagement and communication automation at scale.
Multi-Channel Campaign Management
Create and manage campaigns across WhatsApp, SMS and Email from a single dashboard.
Bulk Message Sending
Send messages to multiple contacts simultaneously using uploaded contact lists or saved customer databases.
Contact Management
Upload, organize and manage customer contacts efficiently for campaign targeting and communication tracking.
Contact Management
Upload and organize customer contact lists for seamless bulk calling operations.
Chatbot Automation
Automatically reply to customer messages using configurable chatbot workflows and response rules.
Smart Reply Handling
The chatbot can respond differently based on customer replies, selections, or interactions.
This documentation is your complete guide to setting up, configuring and scaling Omnix. Whether you are managing AI calling campaigns, building automated voice workflows, or monitoring large-scale customer communication systems, the following sections provide step-by-step instructions and detailed technical guidance.
If you encounter any issues or have questions that aren't addressed here, please reach out to our support team at support.pixelstrap.com.
What's Next?
Let's get started — your journey with Omnix begins here!
