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Wapi documentation

Powerful WhatsApp marketing and automation platform

Welcome to WAPI!

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Core Operations

Essential Operations & Management

The foundation of the WAPI platform, providing administrators with high-priority tools for daily operations, subscription management, and system configuration.

Included Core Modules

Admin Dashboard & Analytics

Comprehensive oversight of business health and real-time performance metrics.

  • Business performance overviewTrack key KPIs and growth trends at a glance.
  • Revenue tracking and insightsDetailed breakdown of income streams and financial health.
  • User and subscription statisticsMonitor user acquisition and retention rates in real-time.

User & Subscription Management

End-to-end control over account lifecycles and customer subscription states.

  • Manage all users and accountsFull administrative control over user profiles and permissions.
  • Track subscription lifecycleMonitor every stage from signup to renewal or cancellation.
  • Monitor active, trial, and expired usersSegment your user base for targeted operational actions.

Plan Management

Flexible subscription architecting with custom tiers, pricing, and feature access.

  • Create and manage subscription plansBuild custom offerings tailored to different business needs.
  • Define pricing and billing cyclesSet competitive price points for monthly or annual terms.
  • Configure feature limitsControl resource allocation and module access per plan.

Payment Gateway Integration

Seamless and secure global transaction processing for all billing operations.

  • Integrate Stripe and RazorpayNative support for leading global and regional payment processors.
  • Handle transactions and billingAutomated invoicing and recurring payment management.
  • Manage refunds and payment historySimplified tools for processing refunds and auditing accounts.

AI Model Integration

Connect advanced LLMs to power automated conversations and smart assistants.

  • Connect AI providersEasily link platform modules with OpenAI, Google, and more.
  • Configure API keys and modelsMaintain full control over engine parameters and model selection.
  • Enable AI-powered automationInject intelligence into chat flows and customer support.

Template Management System

Organize and deploy standardized message templates for consistent business communication.

  • Create reusable message templatesSave time with high-quality, pre-formatted message structures.
  • Organize templates by categorySystematically manage templates for marketing, support, or alerts.
  • Multi-language supportReach global audiences with native language template variants.

Landing Page Builder

Native tools to construct high-converting marketing pages without external builders.

  • Build marketing pagesCreate professional front-end experiences to showcase your services.
  • Display features and pricingPresent your value proposition and plans clearly and elegantly.
  • Add testimonials and CTAsIncrease conversion with social proof and clear action triggers.