Notice
Create Refund Request:
If the customer requests a refund, them make sure to follow this path:
Account → My Orders → View Order Details → Refund Status The customer has to fill in the
relevant details and submit the request.
Note: Refunds are only available for products with return status enabled and order status 'Delivered'. If return status isn't enabled, then the refund status will be marked as Non Refundable.
To review refund requests, head to the Refund Page. Click on the View icon in the Action column for details. Admins can approve or reject requests.
