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Wapi documentation

Users Short Links

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Master Governance for WhatsApp Short Links

The **Users Short Links** module is a powerful administrative tool that provides a centralized view of all WhatsApp access points created by platform users. This feature is essential for monitoring engagement, ensuring compliance, and understanding how users are driving traffic to their business numbers.

Link Management
View and manage the full catalog of custom WhatsApp links across all user accounts.
Engagement Tracking
Monitor click-through rates and link usage to identify high-performing communication strategies.
Central Control
Enable, disable, or remove links to maintain platform integrity and security.

Administrative Viewport

The primary interface is designed for speed and clarity, allowing administrators to audit thousands of access points through an optimized data grid.


  • Short Link Catalog: A comprehensive list showing user-generated short URLs.
  • Advanced Filtering: Quickly isolate links by user ID, phone number, or creation age.
  • Engagement Metrics: Real-time click counters visible directly in the management table.

Link Property Breakdown

Each record provides a granular view of the link's identity and its owner's configuration.

Identity & Origins
  • Link ID: System-generated unique identifier.
  • User info: Current owner of the short link.
  • WhatsApp Number: The target destination for the link.
Status & Performance
  • Clicks: Total engagement count since inception.
  • Status: Current availability (Active/Draft/Inactive).
  • Created Date: Timestamp of the initial link generation.
Central Management

Total visibility across your entire user base from a single screen.

Better Insights

Understand which marketing channels are driving the most WhatsApp traffic.

Link Hygiene

Maintain a clean platform by auditing and disabling unused or broken links.