Voice Numbers
Overview
The Voice Numbers module helps manage all phone numbers used for AI calling and communication workflows. Users can sync phone numbers from Twilio, assign numbers to AI agents, manage verification status, and control active voice communication channels from a centralized dashboard.
These voice numbers are used during campaign execution, automated calling workflows, and AI-based customer interactions to place and receive calls.
Dashboard
The Voice Numbers Dashboard displays all connected phone numbers with details such as Phone Number, Type, Linked Agent, ElevenLabs sync status and current Status. Users can search numbers, monitor assigned agents, and manage number availability directly from the dashboard.
The dashboard also provides quick actions for syncing voice settings, managing linked agents, and deleting unused phone numbers.
Sync Voice Numbers
Click the Sync From Twilio button to import and synchronize available phone numbers from your Twilio account. Synced numbers become available for AI calling workflows and campaign usage within the platform.
After syncing, users can assign numbers to AI agents and configure voice-related settings.
Manage Voice Numbers
Users can manage linked AI agents, monitor verification status and sync ElevenLabs voice configurations for each phone number. Active numbers are available for campaigns and automated AI calls.
The platform also supports purchased and verified numbers for flexible communication management.
Delete Voice Numbers
Click the Delete (trash icon) to any voice number to permanently remove it from the system. A confirmation prompt will appear before deletion to prevent accidental removal.
Once deleted, the number will no longer be available for campaigns, AI agents or calling workflows.
Key Points
- Twilio Synchronization imports numbers instantly.
- AI Agent Linking assigns phone numbers to AI agents for automated calling workflows.
- Verified Number Support improves communication reliability.
- Quick Search helps find phone numbers easily.
What's Next?
Let's get started — your journey with AutoCall begins here!
